Support

Get help with your account, app access, bug reports, privacy requests, and data deletion.

Before you email

For bugs

Include what happened, what you expected, your device, and any screenshots or screen recordings that make the issue clear.

For account or data requests

Email from the address connected to your account and tell us if you need access help, a data export, or account deletion.

Common questions

How do I contact support?

Email support@paperhouse.ai from the email address connected to your PaperHouse account.

When will I hear back?

We usually respond within 1-2 business days.

What should I include in a bug report?

Include the device you used, the app version if you know it, what you were trying to do, and the smallest set of steps that reproduces the issue.

Can I request that my data be deleted?

Yes. You can delete your account in the app. Email support@paperhouse.ai from your account email if you need help.